Refund & Cancellation Policy

This Refund and Cancellation Policy outlines the terms and conditions under which cancellations, returns, exchanges, and refunds are processed for products purchased through the https://sparkshop.in/ Platform.

Order Cancellation

  • Cancellation requests will be considered only if made within 10 days of placing the order.

  • Cancellation requests may not be accepted if the order has already been processed, packed, or handed over to the seller or courier partner for shipping.

  • If the order is already out for delivery, you may choose to reject the product at the time of delivery.

Returns, Refunds & Exchanges

We offer Return, Refund, or Exchange subject to the conditions mentioned below:

  • Products are eligible for return or exchange within 10 days from the date of delivery.

  • Once a return or exchange request is approved, the process will be initiated as per our internal verification guidelines.

Exchange

  • Approved exchange products will be re-delivered within 5–7 working days from the date of approval.

Refund

  • Approved refunds will be processed and credited within 5–7 working days to the original mode of payment or any other eligible mode, as applicable.

Damaged or Defective Products

  • If you receive a damaged or defective product, please report it within the return window.

  • Upon verification and approval, we will provide a refund for such products.

Important Notes

  • Products must be returned in their original condition, unused, and with all original packaging, tags, and accessories intact.

  • Refunds or exchanges are subject to inspection and approval by the seller or the Platform.

  • Certain products or categories may not be eligible for return or exchange as per product-specific terms mentioned on the Platform.

Contact for Refund & Cancellation

For any questions or support related to cancellation, return, exchange, or refund, please contact us using the details provided on the Platform.