Privacy Policy

Last Updated: April 23, 2026

Introduction

This Privacy Policy describes how SPARKREVOLUTION TECHNOLOGY PRIVATE LIMITED and its affiliates (collectively referred to as “SPARKREVOLUTION TECHNOLOGY PRIVATE LIMITED”, “we”, “our”, or “us”) collect, use, store, and process your information through our website https://sparkshop.in/ (hereinafter referred to as the “Platform”).

By accessing or using the Platform, providing your information, or availing any product or service offered on the Platform, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable laws of India, including the Digital Personal Data Protection Act, 2023 (DPDP Act). If you do not agree, please do not use or access the Platform.

Information We Collect

We collect limited personal information only when you voluntarily provide it. As a Data Principal under the DPDP Act, you provide consent for the collection of:

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address (for order fulfilment only)

⚠️ Important Clarification: We do not collect or store: Credit/Debit card details, Bank account info, UPI details, or Biometric data. Payments are processed via secure third-party gateways.

Cookies and Tracking Technologies

Our Platform uses cookies to enhance your experience.

  • Essential Cookies: Required for the Platform to function (e.g., keeping items in your cart).

  • Analytical Cookies: Help us understand how visitors interact with the Platform by collecting anonymous information (e.g., browser type, IP address, and pages visited).

  • Management: You can manage or disable cookies through your browser settings; however, this may affect the functionality of certain services.

Children’s Privacy

Our Platform is intended for use only by persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly collect or solicit personal data from children (persons under the age of 18). If we learn that we have collected personal data from a child without verifiable parental consent, we will delete that information immediately.

Use of Information

We use your information solely for legitimate business purposes:

  • Processing and delivering orders.

  • Communicating order status and service updates.

  • Improving products, services, and user experience.

  • Preventing fraud and complying with legal requirements.

Sharing of Information

We may share your information with trusted third parties (Logistics partners, Hosting providers) strictly on a need-to-know basis. We do not sell or rent your personal information. We may disclose data to law enforcement if required by the DPDP Act or other applicable Indian laws.

Data Retention & Your Rights

We retain your personal information only as long as necessary for service fulfillment or legal compliance. Under the DPDP Act, you have the right to:

  1. Access & Correction: Review and update your personal data.

  2. Withdrawal of Consent: You may withdraw consent at any time (this may limit your access to services).

  3. Erasure: Request account deletion and removal of your personal data.

Grievance Redressal & Response Timeline

In compliance with the DPDP Act and Consumer Protection (E-Commerce) Rules, we have appointed a Grievance Officer.

  • Acknowledgment: We will acknowledge your grievance/request within 24 to 48 hours.

  • Resolution: We aim to resolve all legitimate grievances within 15 days from the date of receipt.

Grievance Officer:

  • Name: LOGESH RAMAN (DIN)

  • Company: SPARKREVOLUTION TECHNOLOGY PRIVATE LIMITED

  • Address: No. 37, Shri Sai Durga, Model House Street, Basavanagudi, Bengaluru, Karnataka – 560004.

  • Contact: +91 8220345593

  • Email: sparkrevolutiontechnology@gmail.com | info@sparkshop.in

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting. Please review this page regularly to stay informed.