Privacy Policy

Introduction

This Privacy Policy describes how SPARKREVOLUTION TECHNOLOGY PRIVATE LIMITED and its affiliates (collectively referred to as “SPARKREVOLUTION TECHNOLOGY PRIVATE LIMITED”, “we”, “our”, or “us”) collect, use, store, and process your information through our website https://sparkshop.in/ (hereinafter referred to as the “Platform”).

You may browse certain sections of the Platform without registering. We do not offer any products or services outside India, and your information is primarily stored and processed in India.

By accessing or using the Platform, providing your information, or availing any product or service offered on the Platform, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable laws of India. If you do not agree, please do not use or access the Platform.

Information We Collect

We collect limited personal information only when you voluntarily provide it while using our Platform or services. The information we collect may include:

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address (for order fulfilment only)

⚠️ Important Clarification:
We do not collect, store, or process:

  • Credit card or debit card details

  • Bank account information

  • UPI details

  • Identity proof or address proof documents

  • Biometric or sensitive personal data

Payments on the Platform are processed through secure third-party payment gateways, and we do not have access to your payment credentials.

You may choose not to provide certain information; however, this may limit your ability to use some services such as placing orders.

Automatically Collected Information

When you interact with our Platform, we may automatically collect non-personal information such as:

  • Browser type and device information

  • IP address

  • Pages visited and time spent

  • Order and usage patterns (aggregated and anonymised)

This data is used only to improve platform performance and user experience.

Use of Information

We use your information solely for legitimate business purposes, including:

  • Processing and delivering orders

  • Communicating order status and service updates

  • Providing customer support

  • Improving products, services, and user experience

  • Preventing fraud, misuse, or unauthorised activity

  • Complying with applicable legal requirements

We do not sell or rent your personal information to third parties.

Sharing of Information

We may share your information only with trusted third parties such as:

  • Logistics and delivery partners (for shipping orders)

  • Technology and hosting service providers

  • Customer support and communication service providers

Information is shared strictly on a need-to-know basis and only for service fulfilment or legal compliance.

We may disclose information to government or law enforcement authorities if required under applicable law.

Security Measures

We implement reasonable technical and organisational safeguards to protect your information against unauthorised access, loss, or misuse.

While we strive to protect your data, no method of transmission over the internet is completely secure. By using the Platform, you acknowledge and accept these inherent risks.

Users are responsible for maintaining the confidentiality of their login credentials.

Data Retention & Deletion

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

You may request account deletion by contacting us at the details provided below. Upon deletion, your personal data will be permanently removed unless retention is required by law.

Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your account

  • Withdraw consent for communication

Requests can be made by contacting us via email.

Consent

By using the Platform and providing your information, you consent to the collection, use, and processing of your data as described in this Privacy Policy.

You may receive service-related communications via email, SMS, or phone. You may opt-out of promotional communications at any time.

Withdrawal of consent may limit access to certain services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting on the Platform. Users are encouraged to review this page regularly.

Grievance Officer

Company Name: SPARKREVOLUTION TECHNOLOGY PRIVATE LIMITED
Designation: LOGESH RAMAN (DIN)

Registered Address:
Building No./Flat No.: No. 37
Premises Name: Shri Sai Durga
Street: Model House Street
Landmark: Above Hotel Cafe Khadya
Locality: Basavanagudi
City: Bengaluru
District: Bengaluru Urban
State: Karnataka
PIN Code: 560004

📞 Contact: +91 8220345593
✉️ Email: sparkrevolutiontechnology@gmail.com | info@sparkshop.in
🕘 Working Hours: Monday – Friday (9:00 AM – 6:00 PM)